International Shipment Policy and Guidelines

International Shipment Policy and Guidelines

Wigshire is proud to offer international shipping to our customers worldwide. This policy outlines the terms and conditions for international shipments to ensure a smooth and transparent process.

1. Shipping Destinations

We ship to most countries globally. However, there may be restrictions on certain destinations due to local regulations. Please check at checkout or contact us for specific inquiries.

2. Shipping Methods and Delivery Time

  1. Shipping Methods:

    • We partner with reliable international carriers to deliver your orders promptly and securely.
    • Shipping options (e.g., standard, express) will be displayed at checkout.

  2. Delivery Time:

    • Standard Shipping: 10-20 business days (depending on the destination).
    • Express Shipping: 5-10 business days (depending on the destination).

Note: Delivery times may vary due to customs clearance, public holidays, or unforeseen delays.

3. Shipping Costs

Shipping costs are calculated based on:

  • Destination country.
  • Weight and dimensions of the package.
  • Selected shipping method.

The exact shipping cost will be displayed at checkout before payment.

4. Customs, Duties, and Taxes

  1. Customs Fees:

    • Import duties, taxes, and customs fees may apply to your order based on your country’s regulations.
    • Customers are responsible for paying these fees directly to the customs authorities or delivery service at the time of delivery.

  2. Customs Clearance:

    • Wigshire is not responsible for delays caused by customs clearance processes.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal to pay customs duties, or failure to collect the package:

  • Shipping fees are non-refundable.
  • Additional fees may apply for re-shipment.

7. Returns and Refunds for International Orders

Please review our Return and Refund Policy for details. Note that return shipping costs for international orders are the customer’s responsibility unless the item is defective or incorrect.

8. Prohibited Items and Restrictions

Certain products may be restricted in specific countries. It is the customer’s responsibility to ensure compliance with local import regulations.

9. Contact Us

For inquiries about international shipping, please contact our customer support team:

Thank you for choosing Wigshire for your wig needs. We are committed to delivering quality products to your doorstep, wherever you are in the world.